{
  "count": 37,
  "faqs": [
    {
      "question": "I haven't received my order yet. Is it lost?",
      "answer": "Check your email for the DHL tracking number, including the junk folder. If you are still worried, email admin@levellawneire.care with your order number.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "How do I know my order has been sent?",
      "answer": "You get an email with a DHL tracking number once your order is on its way.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "Do you have a shop I can visit?",
      "answer": "No. We sell online, with an office in Buxton, Derbyshire.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "Do I get a receipt?",
      "answer": "Yes. You get an order confirmation by email after you pay.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "What are the delivery options?",
      "answer": "Delivery is free to addresses in Ireland. Orders go by tracked DHL delivery and usually arrive in 3 to 4 business days.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "What currency are prices in?",
      "answer": "All prices are in euro (EUR).",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "Which payment methods do you accept?",
      "answer": "Credit and debit cards through Stripe, and PayPal.",
      "source": "general",
      "url": "https://levellawneire.care/contact/"
    },
    {
      "question": "What is a lawn lute used for?",
      "answer": "It spreads and levels loose material. Most people use it to work top dressing (sand, soil or a mix) into a lawn so the dips fill and the bumps come down. It also levels topsoil before turf or seed, and spreads gravel, sand or pebbles on paths and driveways.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "What sizes do you sell?",
      "answer": "Two. The 77cm (30 in) head comes on a 142cm (56 in) handle and costs €124.97. The 92cm (36 in) head comes on a 173cm (69 in) handle and costs €139.97. Both heads are 25cm (10 in) deep.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Which size should I choose?",
      "answer": "The 77cm is easier to steer around beds, paths and small gardens. The 92cm covers more ground on each pass and has the longer handle, so it suits bigger lawns and taller users. Landscapers and greenkeepers tend to pick the 92cm.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "What is it made of?",
      "answer": "Stainless steel. Both the head and the handle are stainless, not just the head, so it does not rust when left out in the wet and it stands up to spreading gravel and stones.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How is the head built?",
      "answer": "The head has three inner bars plus a front and rear bar, braced at each end. The inner bars are open at the top so they catch small stones and twigs, and the front and rear bars push any extra material off.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How heavy is it?",
      "answer": "The 77cm weighs about 3.6kg and the 92cm about 4kg. That is heavy enough to break up small clods and light enough to pull back and forth for a long session.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Does it need tools to put together?",
      "answer": "No. The handle comes in two pieces and locks into the head with a pin. It goes together and comes apart in a few minutes with no tools, so it stores easily in a small shed.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How do I use it?",
      "answer": "Tip your top dressing onto the lawn in small heaps. Then push and pull the lute back and forth across the grass. The head drags the material into the low spots and scrapes the high spots down. Keep going until you can see the grass tips through the dressing.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How short should the grass be before I top dress?",
      "answer": "Cut it short first. Top dressing settles into a short lawn and gets lost in a long one, and the lute glides more easily over short grass.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Will it damage my grass?",
      "answer": "Used flat on the lawn, it slides over the grass and moves the dressing rather than tearing the turf. Do not dig the edge in. Let the weight of the head do the work.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "What materials can I spread with it?",
      "answer": "Sand, topsoil, compost, a top dressing mix, fertiliser, mulch, gravel and pebbles. It also breaks up small clods of sand or loam and pulls stones out of soil.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Can I use it before laying turf?",
      "answer": "Yes. Run it over the soil to get a smooth, even bed first. A level base is what stops new turf settling into dips later.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Is it good for golf greens and sports pitches?",
      "answer": "It is used for that kind of upkeep, including greens and cricket pitches, where an even surface matters. The 92cm is the usual choice for larger areas.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Can I use it on a driveway or path?",
      "answer": "Yes. It spreads and levels gravel, pebbles and sand, and it is handy for levelling a base before laying slabs or a shed.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Does it work on all types of grass?",
      "answer": "It works on any lawn you can top dress, as it moves the material, not the grass. That includes the ryegrass and fescue lawns common in Ireland.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Is it suitable for home gardeners as well as professionals?",
      "answer": "Yes. Most buyers use it on their own lawns, while landscapers and groundskeepers use the same tool for work.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Do you deliver to Northern Ireland?",
      "answer": "No. We deliver to addresses in the Republic of Ireland only. Northern Ireland and Great Britain are served by our UK store.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How much is delivery?",
      "answer": "Delivery is free on every order to an address in Ireland. There is no extra charge at checkout.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How quickly will it arrive?",
      "answer": "Delivery within Ireland usually takes 3 to 4 business days by DHL. Rural areas and holidays can add a little time.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Will I get a tracking number?",
      "answer": "Yes. You get an email with a DHL tracking number once your order is sent. If it does not arrive, check your junk folder and then contact us.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Do you deliver outside Ireland?",
      "answer": "No. This store delivers to addresses in Ireland only, and checkout will not accept an address in another country.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How do I pay?",
      "answer": "You can pay by card (Visa, Mastercard, American Express) through Stripe, or with PayPal. We never see your full card number.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Is the price on the page the price I pay?",
      "answer": "Yes. The price shown is the price at checkout, with free delivery across Ireland. Nothing is added at the last step.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Can I change my mind after ordering?",
      "answer": "Yes. Irish law gives you 14 days from delivery to cancel an online order, for any reason. See our refunds and returns page for how to send it back and when you get your money.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "What if it arrives damaged or faulty?",
      "answer": "Contact us as soon as you can and send photos. Under the Consumer Rights Act 2022 you can reject a faulty item within 30 days for a full refund. After that we will repair or replace it.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Are both sizes the same quality?",
      "answer": "Yes. They are the same design in the same stainless steel. Only the head width, handle length and weight differ.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "Can I buy more than one?",
      "answer": "Yes. Change the quantity in the basket. For larger trade orders, contact us first.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How do I store it?",
      "answer": "Pull the locking pin and take the handle apart. The two pieces and the head lie flat, so they fit in a small shed or garage.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How should I clean it?",
      "answer": "Hose off soil and sand after use and let it dry. Stainless steel does not need oiling.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    },
    {
      "question": "How do I contact you?",
      "answer": "Email admin@levellawneire.care or call 07312 246934. You can also use the form on our contact page.",
      "source": "Lawn Lute 92cm (36 in) Stainless Steel Lawn Levelling Rake",
      "url": "https://levellawneire.care/rake-tools/professional-lawn-leveller-30-36-92cm/"
    }
  ]
}